In the beginning, the robots were mostly involved with automating manual tasks, but today's software-based robots will take on the repetitive but necessary work that we carry out on computers, such as filling in forms, generating reports and diagrams and producing documentation and instructions can be automated by machines. This automation will free us from the time-consuming but indispensable work giving us spend more time on complex, strategic, creative tasks.
Amazon, Alibaba, and Google have succeeded in this subject. Their ability to deliver personalized experiences and recommendations is amazing. AI allows providers to instantly and precisely project a 360-degree view of customers as they interact online. It's fast learning of how their predictions can fit our wants and needs with ever-increasing accuracy.
Industries have to come with solutions aimed at offering personalized customer experiences in real-time.
Every day we are getting more used the idea of working alongside AI-powered tools and bots in our working lives. Eventually, tools are supposed to make the most of our human skills, such as imagination, design, strategy and communication skills. While growing them with analytics abilities fed by datasets that are updated in real-time.
There's been a big investment in the past years of person-language chatbots in customer service, but most of us can recognize if we are dealing with a robot or a person. Now the line between humans and machines is becoming thinner with the approach of deep learning and the algorithms that attempt to match our speech patterns, reaching where we can no longer identify if it's a human or a robot on the other side of the conversation.
The rise of facial recognition technology is only likely to intensify as we move into the next decade around the world.
People are now investing in these methods of telling who we are and understanding our activity and performance.
Director of new business